On your orthotic & Richie Brace orders
KLM maintains a 3-day in-house turnaround for orthotics, braces, and sandals. Some cases may requite further consultation with the practitioner. Those consultations are supported by acknowledged experts in biomechanics and orthotic therapy.
KLM offers free pick-up and delivery of all orders from coast to coast, and border to border. Call (800)556-3668 between 8AM & 5PM Pacific time to schedule a pick-up for the next business day. No other orthotic lab in the country offers this comprehensive service.
Prescription Orthotic order form:
Richie Brace order form:
Adjustable order form:
Patient Information Brochures:
You will need the free Adobe Reader to view and print these forms.
Payment options is yet another area where KLM gives the practitioner more choices. Use your Visa, MasterCard, Discover, and American Express as optional forms of payment.
Once a month we can charge your credit card or call you to authorize the payment. It's quick and easy and you may be able to earn air miles or bonus points depending on your credit card!
Finally, as a regular customer, you are welcomed into KLM Klub. Your Klub number is your account number. Have your KLM Klub number ready when you or your staff calls KLM for any reason, whether to schedule a pick-up, inquire about your account, check the status of an order, ask for technical assistance, or just to tell us how pleased you are with our products and services. Your Klub number allows us to handle your requests quicker and more efficiently.
The most important thing to remember about KLM products is our 6-month guarantee, and our lifetime guarantee against breakage on all Uniflex Orthotics. These guarantees, combines with KLM's low price structure and broad array of products, offers the practitioner a nearly perfect mix of reasons for using KLM.
Hand Corrected: The Hand Corrected technique for making neutral position orthotics is to take the negative cast, convert it into a positive and add the corrections. A custom orthotic is then pressed to the corrected positive model to create a handmade custom orthotic.
System_Rx: System_Rx is a computerized cast correction system. The critical data is taken from your negative casts and entered into the system. Corrections are then added per the prescription. The computer generates a positive cast to which we press a custom orthotic. By using System_Rx you eliminate the labor expense of pouring and correcting the positive cast by hand.
Value System_Rx: By monitoring System_Rx, it was found that 99 different shapes repeated themselves more than 70% of the time. These 99 different shapes were injection molded creating Value System_Rx. Value System_Rx is a polypropylene injection molded orthotic shell designed for patients with normal foot types. Available in 3 different flexibilities. Not recommended for patients with severe deformities.
KLM's Online Service page